Privacy Policy - incoloy800h.com

This privacy policy describes how TorqBolt Private Limited (TorqBolt, we, us, our) collects, uses, stores and shares personal data from visitors to incoloy800h.com and from procurement engineers, project metallurgists and inspection authorities who contact us about Incoloy 800H technical or commercial enquiries. The policy is compliant with the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), and applies to all personal data we collect through this website, the contact form, the email address info@torqbolt.com, the WhatsApp business line and any other channel disclosed in this policy. By using this website you consent to the practices described here. We do not knowingly collect personal data from anyone under 18 years of age.

Last updated: 17 May 2026

Data Controller

TorqBolt Private Limited (CIN U28910MH2014PTC256xxx) is the data controller for personal data collected via incoloy800h.com. Registered office: A-303, Building No.4, Mira Road East, Mumbai, Maharashtra 400067, India. Contact for data-subject requests: info@torqbolt.com.

Categories of Data Collected

  • Contact form submissions: first name, last name, email address, message content. Submitted voluntarily when you fill in the contact form on incoloy800h.com.
  • Direct email correspondence: email address and message content when you contact info@torqbolt.com.
  • WhatsApp business enquiries: phone number and message content when you initiate a WhatsApp chat to +91-22-66157017.
  • Analytics data: IP address (anonymised), browser type, device type, pages viewed, referring URL, time spent on page. Collected via Google Analytics 4 in aggregate form. We do not use Google Analytics to track individual identifiable users.
  • Cookies + local storage: small text files placed on your device for session management, language preference and analytics. See the cookie list below.

Purpose and Legal Basis for Processing

PurposeData categoryLegal basis (GDPR Article 6)
Respond to your technical or commercial enquiryContact form / email / WhatsApp dataLegitimate interest (Art. 6(1)(f)) + Contract performance (Art. 6(1)(b))
Issue a quotation, order acknowledgement or shipping documentationContact data + project dataContract performance (Art. 6(1)(b))
Improve website content and user experienceAnalytics data (aggregated)Legitimate interest (Art. 6(1)(f)) + Consent (Art. 6(1)(a))
Comply with tax + accounting + export-control lawTransaction dataLegal obligation (Art. 6(1)(c))

Cookies

CookiePurposeRetention
_gaGoogle Analytics - distinguishes unique visitors2 years
_ga_*Google Analytics 4 - session state2 years
session_idServer-side session token (only set if you submit a form)session only

You can disable cookies in your browser settings. Disabling will not affect the technical operation of incoloy800h.com but will disable the analytics function and may affect the contact-form experience.

Third-Party Processors

  • Google LLC (Google Analytics, Firebase Hosting): web hosting and analytics. Data processed in EU and US. Subject to Google EU Standard Contractual Clauses.
  • Formspree, Inc.: contact form delivery to TorqBolt mailbox. Data processed in US.
  • WhatsApp Inc. (Meta Platforms): WhatsApp business chat. Data processed per WhatsApp business terms.

Retention

Contact form and email correspondence is retained for 24 months after the last interaction, then deleted unless a contractual or legal obligation requires longer retention (typical: 7 years for tax-relevant transaction records under Indian Income Tax Act). Analytics data is retained in aggregate form for 14 months in Google Analytics 4, then automatically purged.

Your Rights (GDPR + CCPA)

Under GDPR (EU / EEA / UK residents) and CCPA (California residents) you have the right to: (a) request a copy of personal data we hold about you; (b) request correction of inaccurate personal data; (c) request deletion of personal data (subject to overriding legal obligations); (d) restrict or object to processing; (e) data portability; (f) withdraw consent at any time where consent is the legal basis; (g) lodge a complaint with a supervisory authority (in the EU, your local Data Protection Authority; in India, the Data Protection Board of India). To exercise any of these rights, contact info@torqbolt.com. We respond within 30 days.

Security

Personal data is stored on access-controlled servers with encryption in transit (TLS 1.2 or higher) and encryption at rest. Access is restricted to TorqBolt staff on a need-to-know basis. We maintain an information-security management system aligned to ISO 27001 principles, with annual access-review by the QA-QC manager and quarterly penetration testing of the public-facing website infrastructure. Personal data is segregated from operational manufacturing data (heat numbers, certification records, traceability data) which is retained on a separate ERP system with role-based access control.

International Data Transfers

Personal data submitted to incoloy800h.com may be transferred outside India to data processors located in the United States (Google LLC, Formspree Inc.) and the European Economic Area (Google Ireland Limited). Such transfers are governed by Standard Contractual Clauses approved by the European Commission and equivalent transfer mechanisms recognised under Indian data protection law. We do not transfer personal data to countries that do not provide an adequate level of protection without an approved transfer mechanism in place. You can request a copy of the SCCs or a list of sub-processors at any time by contacting the data-controller email above.

Children's Privacy

This website is targeted at industrial procurement, engineering and inspection professionals. We do not knowingly collect personal data from anyone under 18 years of age. If you believe that a minor has submitted personal data through this website, please contact us immediately and we will delete the data on verification.

Changes to This Policy

We may update this privacy policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be flagged on the homepage. Continued use of the website after a change indicates acceptance of the revised policy.

Contact

For any privacy-related question or data-subject request, contact our sales desk at info@torqbolt.com or call +91-22-66157017. Postal: TorqBolt Private Limited, A-303, Building No.4, Mira Road East, Mumbai, Maharashtra 400067, India. Related references: Terms and Conditions, Incoloy 800H Data Sheet, Consolidated FAQ, Forgings, Flanges, Fittings, Seamless Pipe.